I would use regedit's edit/find menu item to search for the word
'blackberry' to see if you can find the path to the executable file for the
app.

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"ghopper141" <ghopper141@discussions.microsoft.com> wrote in message
news:AACE3A59-962F-43D7-B25D-6746B231CDC1@microsoft.com...
> Anyone else having issues installing new programs on Vista based machines?
> I've installed the Blackberry desktop manager software on a Vista laptop
> seeral times, but can't find program folders on the machine anywhere. If I
> look at Programs and features, it lists the program, but I have no access
> to
> the software. No desktop icon is created, nada. I've tried uninstalling
> and
> reinstalling to no avail. Permissions are set correctly, but can't see any
> indication program is installed on the machine except in the control
> panel.
> FYI - The laptop had previous working installation that was uninstalled by
> remote tech support due to issue with MS exchange. Tech reinstalled
> software,
> but did not verify operational after resolution of exchange issue. Any
> ideas?
> Thanks.