On Mon, 1 Dec 2008 09:39:31 -0000, "lenny" <lenny@thetakeout.com>
wrote:

>Hi,
>I know this is the wrong newsgroup but it is the best one around and I am
>sure someone will be able to help me with this one from here. So I
>appologise in advance.
>I want to access a customers computer from my office but his netgear router
>is just set to defaults so I don't think port 5800 is open to allow VNC.
>
>How should I access his router to allow this or is there a free alternative
>to remotly access his PC?
>Cheers
>Lenny

Lenny:

Check out logmein.com. You do need to have him install the package on
his machine (once) but then it's a breeze from there. The install is
very easy to do. Try it out on a couple local machines first, then
walk the remote user through it. No port/router configuration is
needed.