lenny wrote:
> I know this is the wrong newsgroup but it is the best one around
> and I am sure someone will be able to help me with this one from
> here. So I appologise in advance.
> I want to access a customers computer from my office but his
> netgear router is just set to defaults so I don't think port 5800
> is open to allow VNC.
> How should I access his router to allow this or is there a free
> alternative to remotly access his PC?

Shenan Stanley wrote:
> Look into:
> - UltraVNC Single Click
> - TeamViewer
>
> Both have 'clients' you can have them download and run on their
> computer that will give you access to their machine despite NAT
> routers/etc. Once you are behind the NAT router setup, you can
> pretend you are sitting there and configure everything you need.

Black Vista version wrote:
> that needs both sides to be present on the computer...
>
> dah...

Sorry - you did not mention that was your need.

However - I point out again that is only necessary the first time. If you
know what you are doing, once you obtain access that way, you can configure
everything on their side like you went out there and did so...

Router...
Firewall...
Software you want to install...
Whatever.

WAIT...

You are not the original poster - how do you know what they need? heh

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html