Unexplained computer behavior may be caused by deceptive software
http://support.microsoft.com/kb/827315
Run a /thorough/ check for hijackware, including posting your hijackthis log
to an appropriate forum.
Checking for/Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://wiki.castlecops.com/Malware_R...:_Introduction
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/tshoot.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine2.blogspot.com/
http://www.elephantboycomputers.com/...moving_Malware
When all else fails, HijackThis v2.0.2
(
http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use (in
conjunction with some other utilities). HijackThis will NOT fix anything on
its own, but it will help you to both identify and remove any
hijackware/spyware with assistance from an expert. **Post your log to
http://spywarehammer.com/simplemachi...php?board=10.0,
http://forums.spybot.info/forumdisplay.php?f=22,
http://aumha.net/viewforum.php?f=30, or another appropriate forum for review
by an expert in such matters, not here.**
If the procedures look too complex - and there is no shame in admitting this
isn't your cup of tea - take the machine to a local, reputable and
independent (i.e., not BigBoxStoreUSA or Geek Squad) computer repair shop.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin
http://aumha.net
DTS-L
http://dts-l.net/
Enigma_the_ scorpio wrote:
> I'm sorry for the long delay in my response, my dial-up connection has
> been
> acting up, and I didn't use the pc all weekend.
> Anyway, The reason why I did system restore is because of an accidental
> uninstallation I did on Mcafee Security center. I used the mcpr.exe tool
> (McaFee consumer products removal tool), without knowing that it
> uninstalls
> the entire security center instead of one program or tool of it. I then
> stopped the tool midway of the uninstall procedure, and afterwards I
> noticed
> the Mcafee security center icon still in the system tray, and I was even
> able to open up The Security center. I then saw the protection status
> errors on the home screen and thought that a system restore would restore
> the files, and that's when everything went downhill after the computer
> restarted. Mowgreen, I tried using the tool that you recommended to me,
> but
> it did not fix the problem. And FYI, Windows Defender returns the
> following
> error code after it attempts to download: 0x80072efd. I'll look it up on
> the Microsoft knowledge base.
> Also, windows event viewer returned the following error message:
> Installation failure: Windows failed to install the update with the
> following error:0xc0000005: Definition Update for Windows Defender -
> KB915597 (Definition 1.47.283.0).
> My dial-up connection also terminates soon afterwards and it is difficult
> to
> reestablish the connection, I have to restart the computer to do so.
>
> PA Bear wrote:
>> Why did you use System Restore 2 or so weeks ago?
>>
>> Enigma_the_ scorpio wrote:
>>> On pc startup, I get a "Generic host process for windows needs to close"
>>> error message with the following files associated: svchost.exe and
>>> wuaueng.dll. These messages started to occur after a system restore
>>> operation I did 2 or so weeks ago. Also, Windows defender cannot check
>>> updates automatically, and the same error message pops up when it
>>> (Defender) attempts to do so. The two errors are related and I suspect
>>> that
>>> it has something to do with the way windows renames files during system
>>> restoration.
>>> Any help would be greatly appreciated.