Error messages when you start a Windows XP-based computer and then try
to download Windows Updates
http://support.microsoft.com/kb/931852
The above KB article shows what needs to be done, however, those steps
are rather dated. Strongly suggest you go here:
AU Check (v78a)
http://www.codeplex.com/aureset/Rele...eleaseId=17263
Download and *save* au_check_v78a_codeplex.exe.
When the download completes, close *all* open programs and browsers.
*** Temp disable the installed antivirus/security suite. Consult the
User Guide, the manufacturer's web site, or disable all 3rd party
services from within the System Configuration Utility [MSConfig].
ENABLE the native Windows firewall if a 3rd party firewall has been
Disabled as the system must be connected to the net to download required
updating software components. ***
Now run au_check_v78a_codeplex.exe
Allow it some time to complete it's operation and restart the system
afterwards.
*** REenable the installed AV/sec suite. IF a 3rd party firewall is
included in the sec suite, leave it *disabled* for now ***
Try to update.
If the system can update, DISable the native Windows firewall, REenable
the 3rd party firewall. If any further updating issues ensue you'll know
why <w>
IF the system still can not update we'll check some logs created by AU
Check and try to figure out why.
MowGreen [MVP 2003-2009]
===============
*-343-* FDNY
Never Forgotten
===============
Enigma_the_ scorpio wrote:
> On pc startup, I get a "Generic host process for windows needs to close"
> error message with the following files associated: svchost.exe and
> wuaueng.dll. These messages started to occur after a system restore operation
> I did 2 or so weeks ago. Also, Windows defender cannot check updates
> automatically, and the same error message pops up when it (Defender) attempts
> to do so. The two errors are related and I suspect that it has something to
> do with the way windows renames files during system restoration.
> Any help would be greatly appreciated.