[davethefisho]

Hi defritj,

thanks for the reply and the info. I have run Process Explorer and have found what is causing the problem. It is Digital Persona, the fingerprint reader software that came with the laptop. Once I closed all processes realated to it iTunes shop works no problems.

The challenge now is to see if I can get both working at once.....

Thanks Again

Dave.

Quote:

Originally Posted by defreitj

Hello Dave,
Pretty solid trouble-shooting skills you have demonstrated.
I suggest that you get: Process Explorer from Sysinternals and drill down until you find the service and related dll's etc..
It will make for a nice challenge.