this might be a problem actually of the driver itself...
and not windows...

you can take a look at the knowledge base or contact support of the cell
phone manufacturer and ask them...

perhaps THEY know a work around...

remember you are using 64 bit version of windows and not all drivers are
fully compatible


> How does one go about
> submitting a bug to MS for a fix?

MS is a bit nearsighted... the bug has to be the size of an elephant for
them to notice ;-)


that’s one big bug... lol



"LilDeb" <LilDeb@discussions.microsoft.com> wrote in message
news:6A202ABC-34BE-4924-BDF2-54BE044ED42E@microsoft.com...
> I actually had a USB Bluetooth device that I just gave to one of the guys
> on
> the help desk. I will see if I can get it back. How does one go about
> submitting a bug to MS for a fix? I can't be the only one with this
> problem.
>
> "Ubuntista Vistuntu" wrote:
>
>> A least we found the culprit :-)
>>
>> An idea (but this is an experiment of course) is to
>>
>> borrow a bluetooth usb device from someone (if your cellphone has
>> bluetooth)
>> and try to use a bluetooth connection instead of
>> a direct cable to the cell phone.
>>
>> Im thinking about something like this
>> http://www.amazon.com/Motorola-Bluet.../dp/B0002WRGI0
>>
>>
>> It seems that the usb driver is creating this problem....
>>
>> If you can do this please post back your findings
>>
>> good luck ;-)
>>
>>
>>
>>
>> "LilDeb" <LilDeb@discussions.microsoft.com> wrote in message
>> news:BD1B4478-4478-48F2-A291-753F975C7FDF@microsoft.com...
>> > Hummm.....that was it. I plugged the phone back in, went to device
>> > manager,
>> > portable devices, and disabled windows mobile-based device. thanks so
>> > much
>> > for the help.
>> >
>> > But with the device disabled, I won't be able to access it via the
>> > Mobile
>> > Device center. I just tested and it just says "connecting" ooops just
>> > errored. How can I get both to work??? I guess it's not that big a deal
>> > as
>> > i
>> > don't use hyperterminal enough but still an oddity.
>> >
>> > Debbie
>> >
>> >
>> > "Ubuntista Vistuntu" wrote:
>> >
>> >> plug the phone in and go to the device manager and right click on the
>> >> phone
>> >> device and disable it
>> >>
>> >> then try again hyperterminal
>> >>
>> >> you can also try in the device manager to go to the menu VIEW> Show
>> >> hidden
>> >> devices...
>> >>
>> >> let me know what happens because this is rare but it seems that not
>> >> many
>> >> have found a solution to this
>> >>
>> >>
>> >>
>> >> "LilDeb" <LilDeb@discussions.microsoft.com> wrote in message
>> >> news:08966F24-06A1-4D0B-B2ED-491C87EEAE1A@microsoft.com...
>> >> > Yes, that is how I connect my phone, but it is NOT connected at the
>> >> > moment
>> >> > and was NOT connected when i went through the steps below including
>> >> > disabling
>> >> > the service, rebooting, and restarting the service.
>> >> >
>> >> > "Ubuntista Vistuntu" wrote:
>> >> >
>> >> >> do you have a USB cable for a mobile phone connected?
>> >> >>
>> >> >>
>> >> >>
>> >> >> "LilDeb" <LilDeb@discussions.microsoft.com> wrote in message
>> >> >> news:234AA4B4-DC68-4DE4-9EC7-8FD79AB474B4@microsoft.com...
>> >> >> > Hi There,
>> >> >> >
>> >> >> > I am trying to run HyperTerminal on my Vista x64 workstation in
>> >> >> > order
>> >> >> > to
>> >> >> > configure Cisco switches. Problem is that when I try to open
>> >> >> > HyperTerminal
>> >> >> > I
>> >> >> > get the following error: "another program is using the selected
>> >> >> > telephony
>> >> >> > device. Try again after the other program completes." I cannot
>> >> >> > find
>> >> >> > ANY
>> >> >> > other
>> >> >> > device that would use this service.
>> >> >> >
>> >> >> > I do not have a modem, and I do connect my cell phone to the
>> >> >> > computer
>> >> >> > via
>> >> >> > USB but it is currently NOT connected. In "Phone and Modem
>> >> >> > Options"
>> >> >> > I
>> >> >> > do
>> >> >> > have
>> >> >> > a default location. I suspect this to be the culprit and would
>> >> >> > like
>> >> >> > to
>> >> >> > delete
>> >> >> > but can't. I have disabled the Telephony Service, restarted the
>> >> >> > workstation
>> >> >> > and restarted the service and continue to get the same error.
>> >> >> >
>> >> >> > I know this can work, as the other engineers in my department are
>> >> >> > functioning just fine. I am the only (un)lucky one with this
>> >> >> > problem.
>> >> >> >
>> >> >> > Thanks for any help.
>> >> >> > Debbie
>> >> >> >
>> >> >>
>> >>
>>