I actually had a USB Bluetooth device that I just gave to one of the guys on
the help desk. I will see if I can get it back. How does one go about
submitting a bug to MS for a fix? I can't be the only one with this problem.

"Ubuntista Vistuntu" wrote:

> A least we found the culprit :-)
>
> An idea (but this is an experiment of course) is to
>
> borrow a bluetooth usb device from someone (if your cellphone has bluetooth)
> and try to use a bluetooth connection instead of
> a direct cable to the cell phone.
>
> Im thinking about something like this
> http://www.amazon.com/Motorola-Bluet.../dp/B0002WRGI0
>
>
> It seems that the usb driver is creating this problem....
>
> If you can do this please post back your findings
>
> good luck ;-)
>
>
>
>
> "LilDeb" <LilDeb@discussions.microsoft.com> wrote in message
> news:BD1B4478-4478-48F2-A291-753F975C7FDF@microsoft.com...
> > Hummm.....that was it. I plugged the phone back in, went to device
> > manager,
> > portable devices, and disabled windows mobile-based device. thanks so much
> > for the help.
> >
> > But with the device disabled, I won't be able to access it via the Mobile
> > Device center. I just tested and it just says "connecting" ooops just
> > errored. How can I get both to work??? I guess it's not that big a deal as
> > i
> > don't use hyperterminal enough but still an oddity.
> >
> > Debbie
> >
> >
> > "Ubuntista Vistuntu" wrote:
> >
> >> plug the phone in and go to the device manager and right click on the
> >> phone
> >> device and disable it
> >>
> >> then try again hyperterminal
> >>
> >> you can also try in the device manager to go to the menu VIEW> Show
> >> hidden
> >> devices...
> >>
> >> let me know what happens because this is rare but it seems that not many
> >> have found a solution to this
> >>
> >>
> >>
> >> "LilDeb" <LilDeb@discussions.microsoft.com> wrote in message
> >> news:08966F24-06A1-4D0B-B2ED-491C87EEAE1A@microsoft.com...
> >> > Yes, that is how I connect my phone, but it is NOT connected at the
> >> > moment
> >> > and was NOT connected when i went through the steps below including
> >> > disabling
> >> > the service, rebooting, and restarting the service.
> >> >
> >> > "Ubuntista Vistuntu" wrote:
> >> >
> >> >> do you have a USB cable for a mobile phone connected?
> >> >>
> >> >>
> >> >>
> >> >> "LilDeb" <LilDeb@discussions.microsoft.com> wrote in message
> >> >> news:234AA4B4-DC68-4DE4-9EC7-8FD79AB474B4@microsoft.com...
> >> >> > Hi There,
> >> >> >
> >> >> > I am trying to run HyperTerminal on my Vista x64 workstation in
> >> >> > order
> >> >> > to
> >> >> > configure Cisco switches. Problem is that when I try to open
> >> >> > HyperTerminal
> >> >> > I
> >> >> > get the following error: "another program is using the selected
> >> >> > telephony
> >> >> > device. Try again after the other program completes." I cannot find
> >> >> > ANY
> >> >> > other
> >> >> > device that would use this service.
> >> >> >
> >> >> > I do not have a modem, and I do connect my cell phone to the
> >> >> > computer
> >> >> > via
> >> >> > USB but it is currently NOT connected. In "Phone and Modem Options"
> >> >> > I
> >> >> > do
> >> >> > have
> >> >> > a default location. I suspect this to be the culprit and would like
> >> >> > to
> >> >> > delete
> >> >> > but can't. I have disabled the Telephony Service, restarted the
> >> >> > workstation
> >> >> > and restarted the service and continue to get the same error.
> >> >> >
> >> >> > I know this can work, as the other engineers in my department are
> >> >> > functioning just fine. I am the only (un)lucky one with this
> >> >> > problem.
> >> >> >
> >> >> > Thanks for any help.
> >> >> > Debbie
> >> >> >
> >> >>
> >>
>