A least we found the culprit :-)

An idea (but this is an experiment of course) is to

borrow a bluetooth usb device from someone (if your cellphone has bluetooth)
and try to use a bluetooth connection instead of
a direct cable to the cell phone.

Im thinking about something like this
http://www.amazon.com/Motorola-Bluet.../dp/B0002WRGI0


It seems that the usb driver is creating this problem....

If you can do this please post back your findings

good luck ;-)




"LilDeb" <LilDeb@discussions.microsoft.com> wrote in message
news:BD1B4478-4478-48F2-A291-753F975C7FDF@microsoft.com...
> Hummm.....that was it. I plugged the phone back in, went to device
> manager,
> portable devices, and disabled windows mobile-based device. thanks so much
> for the help.
>
> But with the device disabled, I won't be able to access it via the Mobile
> Device center. I just tested and it just says "connecting" ooops just
> errored. How can I get both to work??? I guess it's not that big a deal as
> i
> don't use hyperterminal enough but still an oddity.
>
> Debbie
>
>
> "Ubuntista Vistuntu" wrote:
>
>> plug the phone in and go to the device manager and right click on the
>> phone
>> device and disable it
>>
>> then try again hyperterminal
>>
>> you can also try in the device manager to go to the menu VIEW> Show
>> hidden
>> devices...
>>
>> let me know what happens because this is rare but it seems that not many
>> have found a solution to this
>>
>>
>>
>> "LilDeb" <LilDeb@discussions.microsoft.com> wrote in message
>> news:08966F24-06A1-4D0B-B2ED-491C87EEAE1A@microsoft.com...
>> > Yes, that is how I connect my phone, but it is NOT connected at the
>> > moment
>> > and was NOT connected when i went through the steps below including
>> > disabling
>> > the service, rebooting, and restarting the service.
>> >
>> > "Ubuntista Vistuntu" wrote:
>> >
>> >> do you have a USB cable for a mobile phone connected?
>> >>
>> >>
>> >>
>> >> "LilDeb" <LilDeb@discussions.microsoft.com> wrote in message
>> >> news:234AA4B4-DC68-4DE4-9EC7-8FD79AB474B4@microsoft.com...
>> >> > Hi There,
>> >> >
>> >> > I am trying to run HyperTerminal on my Vista x64 workstation in
>> >> > order
>> >> > to
>> >> > configure Cisco switches. Problem is that when I try to open
>> >> > HyperTerminal
>> >> > I
>> >> > get the following error: "another program is using the selected
>> >> > telephony
>> >> > device. Try again after the other program completes." I cannot find
>> >> > ANY
>> >> > other
>> >> > device that would use this service.
>> >> >
>> >> > I do not have a modem, and I do connect my cell phone to the
>> >> > computer
>> >> > via
>> >> > USB but it is currently NOT connected. In "Phone and Modem Options"
>> >> > I
>> >> > do
>> >> > have
>> >> > a default location. I suspect this to be the culprit and would like
>> >> > to
>> >> > delete
>> >> > but can't. I have disabled the Telephony Service, restarted the
>> >> > workstation
>> >> > and restarted the service and continue to get the same error.
>> >> >
>> >> > I know this can work, as the other engineers in my department are
>> >> > functioning just fine. I am the only (un)lucky one with this
>> >> > problem.
>> >> >
>> >> > Thanks for any help.
>> >> > Debbie
>> >> >
>> >>
>>