do you have a USB cable for a mobile phone connected?



"LilDeb" <LilDeb@discussions.microsoft.com> wrote in message
news:234AA4B4-DC68-4DE4-9EC7-8FD79AB474B4@microsoft.com...
> Hi There,
>
> I am trying to run HyperTerminal on my Vista x64 workstation in order to
> configure Cisco switches. Problem is that when I try to open HyperTerminal
> I
> get the following error: "another program is using the selected telephony
> device. Try again after the other program completes." I cannot find ANY
> other
> device that would use this service.
>
> I do not have a modem, and I do connect my cell phone to the computer via
> USB but it is currently NOT connected. In "Phone and Modem Options" I do
> have
> a default location. I suspect this to be the culprit and would like to
> delete
> but can't. I have disabled the Telephony Service, restarted the
> workstation
> and restarted the service and continue to get the same error.
>
> I know this can work, as the other engineers in my department are
> functioning just fine. I am the only (un)lucky one with this problem.
>
> Thanks for any help.
> Debbie
>