Richard Urban wrote:
>> Call again. You will undoubtedly get another person. If you get no
>> satisfaction ask to speak to their superior. Some of them free lance and
>> can be heavy handed, which is not what Microsoft wants.
Interesting. We have an instance of a conceivably flawed activation
process, freelance heavy handed help, and the only course of action
suggested is to call again, hope for a different result, and be
understanding that what one has experienced is not what ms really wants.
If ms doesn't want stuff such as this to happen in the first place, it
would seem that oversight of the process would have been its first order
of concern.
Martin J" <MartinJ@discussions.microsoft.com> wrote in message
news
33B54F7-5FF4-4ACF-9C97-68D12E12824E@microsoft.com...
> So today I turned on my Vista Ultimate machine and it wanted me to
> reactivate it. Strange since it was fine last night and the only
thing > I added was the upgrade to itunes.
> I reacitivate Vista and now its saying its not genuine. I called the
> activation line and the guy said it may be pirated copy which it
> isn't. I bought it from a reputable retailer just after it launced
an > have been using it since then. He said to call the piracy line,
which > I did and big suprpise they are closed.
> This means i am going to have to take time off work to sit at my
> computer so i can call when they are open.
> Is there anything else i can do to make this damn thing genuine
again. > I have gone to their genuine website and it dosn't work. I
have run
> that diagnostic tool and it says the license isn't valid.
>
> Very Frustrated
>
> Martin
--
norm