Call again. You will undoubtedly get another person. If you get no
satisfaction ask to speak to their superior. Some of them free lance and can
be heavy handed, which is not what Microsoft wants.

--


Regards,

Richard Urban MVP
Microsoft Windows Shell/User


"Martin J" <MartinJ@discussions.microsoft.com> wrote in message
news33B54F7-5FF4-4ACF-9C97-68D12E12824E@microsoft.com...
> So today I turned on my Vista Ultimate machine and it wanted me to
> reactivate
> it. Strange since it was fine last night and the only thing I added was
> the
> upgrade to itunes.
>
> I reacitivate Vista and now its saying its not genuine. I called the
> activation line and the guy said it may be pirated copy which it isn't. I
> bought it from a reputable retailer just after it launced an have been
> using
> it since then. He said to call the piracy line, which I did and big
> suprpise
> they are closed.
>
> This means i am going to have to take time off work to sit at my computer
> so
> i can call when they are open.
>
> Is there anything else i can do to make this damn thing genuine again. I
> have gone to their genuine website and it dosn't work. I have run that
> diagnostic tool and it says the license isn't valid.
>
> Very Frustrated
>
> Martin